Bot-Jam

The Virtual Assistant that simplifies your company’s processes
ENABLE YOUR DIGITAL TRANSFORMATION EMPOWERING ARTIFICIAL INTELLIGENCE
Virtual Assistant

ONE-TO-ONE INTERACTION

BOT-JAM is the Virtual Assistant designed to simplify the management of repetitive and regular processes in your organisation.

What is more, it enables one-to-one interactions with customers by managing their requests 24/7/365.

Using a simple chat or voice recognition system, you can manage user requests, interacting with them in natural language and through the main messaging channels (Skype, Messenger, …).
BOT-JAM is not only responsive to users’ questions but is also proactive in proposing options and managing requests.

The chatbot finds numerous applications and touches on different areas. Here are some examples.

Customer Assistance
87%
Customer Services
7%
Corporate Knowledge
6%

In the Services area, chatbots are used for:

  • Post-sales customer assistance (87%),
  • Customer services unrelated to the organisation’s core business (7%),
  • Corporate knowledge services (6%), which are designed to answer questions about the organisation structure, posed by staff or external figures.
Shop assistant
46%
Buyer's Guides
27%
Brand reputation campaigns
18%
Sales support
9%

In the Marketing area, Virtual Assistants are used:

  • as Shop assistants (46%),
  • as Buyer’s guides (27%),
  • for Brand reputation campaigns (18%),
  • as Sales support (9%).

Discover our BOT-JAM applications:
Watch the video!

CUSTOMER SERVICE APPLICATIONS

BOT-JAM drastically lowers response times and the effort to manage the service function, allowing thus the handling of higher service request volumes. Furthermore, it enables a 24 hour a day, 7 days per week, all year-round service.

HR APPLICATIONS

The HR Digital Assistant simplifies the management of employee requests on HR issues (such as onboarding, payroll, organisation policy, leave, …), which frees the HR department to engage in more strategic activities.

ROOM BOOKING APPLICATIONS

ROOM FINDER is the virtual assistant available 24/7/365 to simplify the booking process of meeting rooms. Questioned in natural language, Room Finder searches, books and immediately sends the invitation to the meeting recipients.